A2B GOLD DMCC Privacy Policy
Last Updated: December 8, 2025

1. Introduction
A2B Gold ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website (a2bgold.com) and how we handle data collected during the course of our business operations.

2. The Data We Collect
We collect different types of data depending on how you interact with us:

A. Website Visitors:
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform. This is collected automatically via server logs and cookies for security and analytics purposes.
- Cookies: We use cookies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can adjust your cookie preferences via the consent banner on our website.
- Inquiry Data: If you contact us via the email links or phone numbers provided on the site, we collect your email address, name, and the content of your message.

B. Clients and Business Partners:
If you engage us for business services, we collect comprehensive data necessary to fulfill our contract and comply with UAE legal regulations (including DMCC and AML/CFT regulations). This data is generally collected offline, via email, or through secure document transfer, and may include:
- Identity Data: Passports, Emirates IDs, Trade Licenses, and Driver’s Licenses.
- Contact Data: Billing addresses, physical office addresses, and phone numbers.
- Financial & Transaction Data: Bank account details, payment details, and details about payments to and from you and other services you have purchased from us.

3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes:
- To Respond to Inquiries: Processing your requests sent via our website contacts.
- Performance of a Contract: To facilitate the purchase, sale, or logistics services required by our business agreement with you.
- Legal Compliance: To comply with legal or regulatory obligations, specifically regarding Know Your Customer (KYC), Anti-Money Laundering (AML), and DMCC compliance requirements.
- Security: To protect our business, website, and network integrity.

4. How We Share Your Data
We do not sell your data. However, in the course of business, we may have to share your data with:
- Professional Advisers: Including lawyers, bankers, auditors, and insurers.
- Regulators and Authorities: If required by DMCC authorities, UAE government bodies, or banking institutions to facilitate transactions and comply with the law.
- Service Providers: Logistics or IT support providers who act as processors on our behalf.

5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Third-Party Links
Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:

A2B Gold
Email: compliance (at) a2bgold.com

Mailing Address:
PO Box No: 338520
UT-11-PO-20, DMCC Business Centre
Level No 11, Uptown Tower
Dubai
United Arab Emirates